Mortgage post-funding

Once your client’s deal has closed, they’ll likely still have many questions—we’re here to support you!

Below you’ll find key contact information, as well as links to helpful resources.

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Important contacts

Customer service/tax inquiries: 416-515-7000
Toll-free: 1-866-407-0004
customerservice@eqbank.ca

Renewals: renewals@eqbank.ca 

Important links

Authorization to Disclose Personal Information form
Borrowers must sign form to be involved in renewal process and commissions.

 Partner resource library

 Equitable Connect

 Approved appraiser list

Commission

Commission payout typically can take 2-3 weeks after your deal closes and the property is registered by the lawyer. 

Have questions? Contact your sales representative today.

Don’t have a rep? Email sales@eqbank.ca.